Privacy Policy

Thank you for visiting Tang. We value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and protect the personal information you provide when accessing our website.

1. Information We Collect

To provide you with the best service and improve your shopping experience, we may collect the following information:

  • Personal Information: Such as your name, email address, phone number, shipping address, billing address, and payment information.
  • Transaction Information: Including your purchase history, payment method, and order details.
  • Browsing Information: Such as your visit time, device information, IP address, browser type, and language settings.

2. How We Use Your Information

The information we collect is used for the following purposes:

  • Order Processing: To complete transactions, process shipments, and handle returns and exchanges.
  • Customer Service: To provide support and answer your questions.
  • Marketing and Promotions: To send you emails about new products, special offers, and promotions (only if you have opted-in to receive them).
  • Website Improvement: To analyze your usage behavior and improve our website content and shopping experience.
  • Compliance: To comply with legal obligations such as tax or transaction regulations.

3. How We Protect Your Information

We take your privacy seriously and implement several measures to protect your personal information:

  • Data Encryption: We use SSL encryption technology to protect your payment and personal information during transmission.
  • Restricted Access: Only authorized employees and third-party service providers have access to your personal information, and they are bound by strict privacy protection agreements.
  • Secure Storage: Your information is stored on secure servers, and we implement firewall and other security measures to prevent unauthorized access.

4. Sharing Your Information

We are committed to not selling or renting your personal information to any third parties. However, we may share your information with the following parties:

  • Service Providers: Such as payment processors, shipping companies, and other third-party services who help us provide our services, and who are bound by privacy agreements.
  • Legal Requirements: We may disclose your information if required by law or in response to a valid legal request.

5. Your Choices and Control

You have the right to access, update, or delete your personal information. If you no longer wish to receive marketing emails, you can unsubscribe at any time. We also allow you to review and modify your account information.

6. Cookies and Tracking Technologies

To enhance your user experience and analyze website traffic, we use Cookies and similar tracking technologies. Cookies are small text files stored on your device that help us recognize your device and provide customized content. You can disable cookies through your browser settings, but please note that doing so may affect your ability to use certain features of our website.

7. Children’s Privacy

Our website and services are not intended for children under the age of 16, and we do not knowingly collect personal information from children. If we discover that we have collected personal information from a child, we will take immediate steps to delete such information.

8. Policy Updates

We may update this Privacy Policy periodically to reflect changes in our business practices or legal requirements. Any updates will be posted on this page. Please review this page regularly for any changes.

9. Contact Us

If you have any questions or concerns about our Privacy Policy or data handling practices, please feel free to contact us:

Email: service@tangwooden.com